1. Introduction

Omsorg Services Private Limited (“Omsorg”, “we”, “us”) is committed to safeguarding the privacy and personal data of our residents, prospective residents, and their family members. This Privacy Notice describes how we collect, store, use, and protect information collected via omsorg.co.in and our clinical intake processes.

2. Information We Collect

We collect personal information when you fill in an inquiry form, book a visit, take the interactive Care Check, or communicate with us on WhatsApp or telephone. This may include:

Your name, phone number, email address, and country of residence
Information about your parent or family member (name, age, mobility status, medical history)
Tour date preferences and communication history
Technical data: IP address, device type, first-party cookie session identifiers

3. Clinical Confidentiality

Medical records, doctor prescriptions, and clinical assessments shared with Omsorg are treated with strict medical confidentiality. They are accessible solely to our qualified healthcare team (nurses, attending doctors, physiotherapists) to evaluate care plans. We never sell, rent, or trade medical or personal contact details to third parties or advertising brokers.

4. Contact & Inquiries

For any inquiries regarding your data or to request removal from our communication list, please email ankit@omsorg.co.in or write to: Omsorg Services Private Limited, 2730, Block A, Sushant Lok Phase III, Sector 57, Gurugram, Haryana 122003.